Your calendar might occasionally disconnect from Chatgen for various reasons, and it's normal to encounter this issue from time to time.

Here are some potential causes for your calendar becoming disconnected:

  • Automatic access revocation due to password reset or multi-factor authentication activation
  • The connection becoming outdated and requiring a refresh
  • Modifications in your organization's security settings by the IT department
  • Calendar provider (Google or Microsoft) revoking access for maintenance or security purposes

To resolve this issue, go to your Chatgen Calendar Settings and reconnect your calendar. If the problem persists or you have any queries, feel free to initiate a chat with us and we'll gladly assist you!